Contact us
We’d Love to Hear From You
Questions about an order, a blend or a collaboration: send us a note and we’ll reply within one business day.
Emailcontact@bisoubar.com
HoursMon–Fri · 9–5 ET
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Quick Answers
When will my order ship?
Orders take at least 2 business days to process. You’ll receive tracking by email once your order ships. See Shipping & Returns for delivery times.
Are the sachets compostable?
Yes. Our sachets are woven from non-GMO sugar cane fibre and are plastic-free.
Can I change my order?
Reply to your confirmation email within 12 hours and we’ll do our best to update it.